Shipping & Delivery in Europe

We ship orders from Plovdiv, Bulgaria, using tracked delivery services.

The shipping rates below apply to parcels with a total packed weight from 0.51 kg to 10 kg. Shipping prices are divided into three weight categories:

• From 0.51 kg to 3 kg

• Over 3 kg and up to 6 kg

• Over 6 kg and up to 10 kg

The approximate weight of one product is around 500 g. The final parcel weight also includes protective packaging and any additional products included in the order.

The applicable shipping price is calculated according to the total packed weight of the order and the destination country.

For orders exceeding 10 kg, please contact us before placing your order so that the shipping cost can be calculated individually.

European Union shipping

Austria

From 0.51 kg to 3 kg: €23
Over 3 kg and up to 6 kg: €29
Over 6 kg and up to 10 kg: €37

Belgium

From 0.51 kg to 3 kg: €27
Over 3 kg and up to 6 kg: €38
Over 6 kg and up to 10 kg: €46

Croatia

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €29
Over 6 kg and up to 10 kg: €35

Cyprus

From 0.51 kg to 3 kg: €29
Over 3 kg and up to 6 kg: €39
Over 6 kg and up to 10 kg: €49

Czechia

From 0.51 kg to 3 kg: €25
Over 3 kg and up to 6 kg: €30
Over 6 kg and up to 10 kg: €35

Denmark

From 0.51 kg to 3 kg: €26
Over 3 kg and up to 6 kg: €32
Over 6 kg and up to 10 kg: €39

Finland

From 0.51 kg to 3 kg: €33
Over 3 kg and up to 6 kg: €42
Over 6 kg and up to 10 kg: €55

France

From 0.51 kg to 3 kg: €26
Over 3 kg and up to 6 kg: €32
Over 6 kg and up to 10 kg: €39

Germany

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €29
Over 6 kg and up to 10 kg: €37

Greece

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €30
Over 6 kg and up to 10 kg: €37

Hungary

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €27
Over 6 kg and up to 10 kg: €34

Ireland

From 0.51 kg to 3 kg: €34
Over 3 kg and up to 6 kg: €39
Over 6 kg and up to 10 kg: €50

Italy

From 0.51 kg to 3 kg: €29
Over 3 kg and up to 6 kg: €35
Over 6 kg and up to 10 kg: €41

Luxembourg

From 0.51 kg to 3 kg: €23
Over 3 kg and up to 6 kg: €27
Over 6 kg and up to 10 kg: €33

Malta

From 0.51 kg to 3 kg: €30
Over 3 kg and up to 6 kg: €39
Over 6 kg and up to 10 kg: €51

Netherlands

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €30
Over 6 kg and up to 10 kg: €35

Poland

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €28
Over 6 kg and up to 10 kg: €32

Portugal

From 0.51 kg to 3 kg: €28
Over 3 kg and up to 6 kg: €37
Over 6 kg and up to 10 kg: €48

Romania

From 0.51 kg to 3 kg: €23
Over 3 kg and up to 6 kg: €26
Over 6 kg and up to 10 kg: €28

Slovakia

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €30
Over 6 kg and up to 10 kg: €37

Slovenia

From 0.51 kg to 3 kg: €24
Over 3 kg and up to 6 kg: €30
Over 6 kg and up to 10 kg: €36

Spain

From 0.51 kg to 3 kg: €27
Over 3 kg and up to 6 kg: €33
Over 6 kg and up to 10 kg: €41

Sweden

From 0.51 kg to 3 kg: €31
Over 3 kg and up to 6 kg: €37
Over 6 kg and up to 10 kg: €42

United Kingdom and non-EU Europe

The following destinations are located outside the European Union. Import VAT, customs duties, handling fees or local taxes may apply. These charges are not included in the shipping price unless explicitly stated.

Iceland

From 0.51 kg to 3 kg: €42
Over 3 kg and up to 6 kg: €56
Over 6 kg and up to 10 kg: €71

Norway

From 0.51 kg to 3 kg: €32
Over 3 kg and up to 6 kg: €36
Over 6 kg and up to 10 kg: €41

Switzerland

From 0.51 kg to 3 kg: €23
Over 3 kg and up to 6 kg: €29
Over 6 kg and up to 10 kg: €37

United Kingdom

From 0.51 kg to 3 kg: €34
Over 3 kg and up to 6 kg: €39
Over 6 kg and up to 10 kg: €44

Delivery time

Estimated transit time within the European Union is approximately 5 - 7 business days after dispatch.

Delivery times to the United Kingdom, Switzerland, Norway and Iceland may be longer because of customs processing.

Delivery times are estimates and may be affected by public holidays, customs clearance, remote-area delivery or circumstances outside our control.

Production time

Some products may require preparation or production before dispatch.

The production time is separate from the delivery time and is shown in the individual product description.

When the order is ready, the customer will be notified at the email address provided with the order. The order will be dispatched within 48 hours after this notification.

If production or dispatch is delayed, the customer will be informed by email.

Carrier and tracking

European orders are shipped from Plovdiv, Bulgaria.

Shipments within Europe are sent using Bulgarian Posts Interconnect or another suitable tracked delivery service.

A tracking number is provided by email after the order has been dispatched.

Shipping cost calculation

The shipping cost is calculated according to:

• The destination country

• The total packed weight of the order

• The applicable weight category

The applicable shipping cost is displayed or confirmed before payment.

The final packed weight may be higher than the combined weight of the products because it includes protective packaging and shipping materials.

Taxes and customs duties

Orders delivered within the European Union are generally not subject to customs duties.

For deliveries to the United Kingdom, Switzerland, Norway, Iceland and other destinations outside the European Union, import VAT, customs duties, brokerage charges or local handling fees may be payable by the recipient.

These charges are not included in the product price or shipping price unless explicitly stated during checkout.

The customer is responsible for checking and paying any import charges imposed by the destination country.

Orders above 10 kg

The listed shipping rates apply only to parcels with a total packed weight of up to 10 kg.

For orders exceeding 10 kg, the shipping cost is calculated individually according to the destination, total packed weight, dimensions and available delivery service.

Please contact us before placing a large clinic, distributor or wholesale order exceeding 10 kg.

Important information

Shipping prices may be updated if the carrier changes its tariffs.

The final shipping cost displayed or confirmed before payment takes priority over the indicative rates published on this page.